世博管理混亂 捷克聲言閉館

黑眼睛1989

上海世博管理混亂令參展國家忍無可忍！捷克館首席專員斯特赫利克（ Pavel Antonin Stehlik）日前致上海世博督導委員會的一封投訴信外洩，他在信中炮轟世博園區管理的五宗罪，並多次使用「不可接受」及「荒謬」等強硬字眼。除了不滿工作人員需排隊數小時才能進入園區、捷克館 30多名常駐人員中僅兩人拿到中國居留證等。他聲言，若種種問題未能解決，捷克館極可能在本月關門大吉。 捷克館發言人 Jiri F. Potuznik昨接受本報電話查詢時稱，本月 7日，斯特赫利克在綜合其他參展國（或地區）的意見後，的確曾向上海世博督導委員會發過電郵，內容表達了對園區管理的憂慮及提出改善建議，但郵件只屬內部對話，捷克館沒對外公開信件。他對網站 shanghaiist.com流傳的版本不作評論，但他亦指出部份問題近兩個星期仍未獲處理。 員工花數小時排隊入園 斯特赫利克的電郵昨日在網上熱傳，他在信中對世博園區的管理不善直言不諱。他指出，園區入口每天大排長龍，沒有員工快速通道下，連展館工作人員每天花費數小時排隊入園，「這是不可接受的。我們需要在世博展區設立更快速的員工通道」。 當局拒發確認信辦簽證 另一個讓他無法接受的是，捷克館工作人員辦理在華工作簽證時，在捷克館提供所有所需資料後，世博有關部門拒絕發出確認信，以致展館 30名長期員工中，僅兩人拿到在華居留證。其餘人員將因商務簽證到期而很快要離開中國，「這樣捷克館在 2010年 5月就要關閉了」。 斯特赫利克在信中聲言，希望世博當局在本月 10日前提供確認信，快速、友好地解決這一問題。 斯特赫利克又指出，世博在開幕前一天才公佈實施政治人物貴賓卡規定，但展館員工向貴賓派發有關貴賓卡後，卻不能陪同政治人物從有關通道進入，要另外在員工通道排隊近 40分鐘，情況令人無法接受。 此外，由於種種安保理由，館方補給車輛無法向展館運送物資，園方保安人員駕駛的車輛又無法快速支援，例如員工服裝未能送出去清洗等。開放時間內展館若需要緊急維修，維修人員均未能快速進入園區，事件也令人無法接受。 捷克館館外每天均有街頭藝術家，為遊客表演節目，但一眾工作人員因商務簽證到期，或很快要離開中國。 shanghaiist網站昨公開捷克館首席專員的郵件。 Leaked: Angry email by Commissioner General of the Czech pavilion to the Steering Committee of Expo 2010 The following email, sent by Pavel Antonín Stehlík, the Commissioner-General of the Czech Pavilion, to the Expo 2010 Steering Committee, has been sent to us by a Shanghaiist reader. In the email peppered with exclamation marks, Stehlík blasts the committee for a laundry list of policies that he sees as "unacceptable", "unnecessary" and "ridiculous" -- and reveals that the Czech pavilion will have to close in May because they have been unable to sort out residence permits for their staff due to an uncooperative Protocol Department. Our heart goes out to Stehlík for all the shit he has had to put up with, and we hope he feels better now that the issues he's highlighted have gotten a proper airing here. To: Steering Committee of the EXPO 2010 Dear Sir/Madame Let me to express my serious concern regarding following issues common to all participants as follows. 1. Every day EXPO pavilion staff has serious difficulties to get access to their pavilions, due to queues at gates. All pavilion staff is every day wasting thousands of hours unnecessarily. This is not acceptable. We need much faster staff entry to EXPO site! Suggested solution: between 7:00 and 9:00 the visitor lines should be open for EXPO staff only. Security screening will be or simplified, or there will be more security people available between 7:30 and 9:30. 2. Only two out of more than 30 of our expat permanent staff have got Residence permit for foreigner in China, because the Protocol Dpt. of EXPO refused to provide required Confirmation Letter to both Labor and Immigration offices, regardless we have provided all required information. As a result my expat pavilion staff has to leave China at the time their F-visa expires (very soon). Therefore the Czech pavilion is going to be closed in May 2010. This is unacceptable. Suggested solution: EXPO Bureau will issue the Confirmation Letters and would set together with both Immigration office and Labor office a fast, reliable and customer friendly procedure to fix this issue before May 10. 2010. 3. Only one day before EXPO start the organizer has issued written rules on PVIPs. Unfortunately, we cannot follow these unnecessary rules. Only May 1st we have got PVIP cards, but according to the rules, the first day we could invite PVIPs was May 14! This is unacceptable. When pavilion staff is going to hand over PVIP cards to our visitors, he/she is not allowed to walk back through PVIP entry and is forced to queue at staff line, sometimes 40minutes! This is also unacceptable. Suggested solution: EXPO Bureau will cancel PVIP rules (not needed) and will enable pavilion staff to accompany their PVIPs through PVIP entry lines. 4. Congratulations to the logistic solution used May 4 that eventually enabled us to re-fill our pavilions with required material and goods over night. Unfortunately, May 5. EXPO Bureau has changed the working solution to not working one, again! For example we are not allowed to send our pavilion staff clothes to laundry and bring it back by car by security people, our cars/suppliers car cannot bring our goods to our pavilion and Sinotrans has no capacity to do so quickly, etc. This is unacceptable. We need effective system of May 4th be valid from now on. We need organizer to cancel all ridiculous rules without any delay. Suggested solution: EXPO Bureau will put back into function logistics rules of May 4th and will cancel all ridiculous rules blocking participants getting their material to/from EXPO site smoothly before May 6th 2010. 5. No rules on emergency repairs for opening hours have been issued yet. As a result, we have no idea hove to make any urgent repair during opening hours in our pavilions (water leakage etc.). This is unacceptable. Suggested solution: EXPO Bureau will inform all pavilions before May 10th 2010 on emergency repairs and their entry to EXPO site during opening hours. Given the importance and urgency of the issues listed above I am asking the Steering Committee to take an immediate action on all of them with the organizer. Yours sincerely, Pavel Antonín Stehlík Commissioner General Czech Section Ambassador

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19-5-2010 10:43